1. Cancellation Policy

You can cancel your order within 12 hours of placing it. To cancel, please contact our customer care team immediately at +91-9270507081 or email us at `annaruchifoods@gmail.com` with your order details.

2. Return Policy

• Return Window: You may initiate a return request within 7 days of receiving your order.
• Conditions for Return: Due to the perishable nature of our products, returns are only accepted under the following conditions:
  • The product delivered is incorrect, damaged, or expired.
  • The product must be unopened, unused, and in its original sealed packaging.
• Non-Returnable Items: Opened or used food products cannot be returned for hygiene and safety reasons.

3. Refund Policy

• Eligibility: Refunds are provided only for approved returns that meet the conditions mentioned above.
• Processing Timeline: Once your return is received and approved, we will initiate the refund. The amount should reflect in your account within 36 hours.
• Refund Method: The refund will be credited back to the original source of payment (the same UPI or bank account used for the purchase).

4. How to Initiate a Return

To request a return or report an issue with your order, please contact us through one of the following methods within the 7-day window:

• Email: `annaruchifoods@gmail.com`
• WhatsApp / Customer Care: +91-9270507081

Please provide your order number and, if possible, a photo of the product (in case of damage) to help us process your request quickly.